Clarion Housing

Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.

Equans has been selected, following a competitive tender process, to deliver a 20 year planned investment partnership with Clarion Housing Group, that will see Clarion residents benefit from kitchen and bathroom refurbishments, external decorations, boiler replacements and heating system upgrades, electrical testing and re-wiring, roof renewals, lifts, windows and doors. The areas covered under this partnership include, East Anglia, North West, Yorkshire, Midlands and the South West.

Clarion is the landlord to over 125,000 homes, and the long-term maintenance of those homes on behalf of its residents is a major priority for the group. Clarion's planned investment programme is a significant part of the long-term maintenance plan; and our partnership model enables us to deliver at scale, add value and maintains resilience through challenging market conditions.

Our long-term partnership arrangements enables us to be agile in our approach and delivery to programmed works. We work collaboratively across the partnership as a whole and have an embedded learning culture. This can be seen in our tailoring of engagement with residents across differing projects and work streams; how we deliver large volumes of work across all of our regions; and our use of innovation and lessons learnt to continually improve our partnership.

What the partnership achieved across all regions and partnering contractors in 2021/22:

Key investment projects to blocks, communal areas and estates
12.766 component elements installed
Total investment of £11.5m
Maintaining delivering through Covid-19 disruptions, material and labour price increases, material delays and labour shortages

This website provides information about the works we are undertaking and gives you the opportunity to read all the latest news, and ask questions.

For more information about Equans or Clarion Housing click the logos below.

What the partnership achieved across all regions and partnering contractors in 2021/22:

Key investment projects to blocks, communal areas and estates
12.766 component elements installed
Total investment of £11.5m
Maintaining delivering through Covid-19 disruptions, material and labour price increases, material delays and labour shortages

This website provides information about the works we are undertaking and gives you the opportunity to read all the latest news, and ask questions.

For more information about Equans or Clarion Housing click the logos below.

Mencap garden revitalised thanks to Equans volunteers

A communal Mencap garden has been transformed thanks to a team of Equans volunteers.
On 20th September, Equans staff generously volunteered their time to assist Social Value Manager, Patrick Warren in an initiative to renovate a Mencap communal garden.
The team of volunteers which varied from a Senior Contracts Manager and SHEQ Administrator to a Training Coordinator and Development Director spent the week working hard to remove the old planters, greenhouse and shed in order to replace them with new ones and transform the garden for residents to once again enjoy.
Patrick also received assistance from members of our supply chain, including KM Eco and Speedy Services whom have both provided help and support on a number of initiatives organised by Equans.
Please click here to view Patrick's post on social media including a short video.
Garden at sheltered scheme transformed thanks to Equans volunteers

The garden at a sheltered scheme in Hertfordshire has been transformed thanks to Equans staff who volunteered their time to undertake the renewal works.
On 15th September, Equans' Social Value Manager was joined by several Equans staff who generously volunteered their time to help renovate and renew the garden at Dixon Place, a sheltered scheme in Buntingford, Hertfordshire.

Assisted with help from our supply chain partners, KM Eco and Speedy Services, the Equans volunteer team spent the entire day removing weeds, trimming shrubs, removing dead leaves and generally preparing the garden ready for a planting day planned for the following week.
Fortunately the volunteer team had good weather for the day and managed to complete their tasks unhindered by rain.
Equans contribute to Widnes Foodbank

As part of our social value commitment to Clarion, Equans has made a significant contribution to the local foodbank in Widnes.
The team currently overseeing our works within the Cherry Sutton area of Widnes have been collecting donations of food for The Trussell Trust Widnes Foodbank.
When the senior leadership team visited site back in July they brought along bags of food for the site team's collection. Senior Resident Liaison Officer, Ken Williams alongside subcontractors, Walker Roofing, Aspect Plumbing and GAP also donated items for the collection raising the total of well over £200 worth of food.
The collection was delivered to the Widnes Foodbank warehouse on Friday 18th August.
Eileen Foy from the Widnes Foodbank, said:
"Thank you so much for the donation, it really is appreciated as donations have dropped off recently due to the cost of living crisis. We can make a big difference with this donation."
Please click here to read our case study in full.
Works update - West Midlands Team - August 2023
We're pleased to provide an overview and update for the works currently being delivered by our West Midlands team.
If you have any queries or concerns about the works being undertaken by Equans, please contact your appointed Resident Liaison Officer.
Tyler Court
Scope of works being delivered at :
- Re-design and extend roof
- Relocate internal drainage externally
- New entrance door
- Replace storage heaters to flats
- New door entry system
- Communal floor and decoration
Impact from works:
- Create warmer, more efficient homes
- Improve comfort, health and wellbeing of residents
- Improved security
- Eradicate damp issues in flats
- Reduce energy bills
Project progress:
Works currently on programme.
Additional Works
Scope of works being delivered at :
- Additional budget minor works at Rugby
Impact from works:
- Dealing with current maintenance issues
Project progress:
Progressing as programmed.
Completed social value initiatives:
- Specialise qualification sponsorship - £163.96
- Financial contribution towards digital devices - £500
- Clarion Futures donation - £400
- Contractor engagement - One Meet the Contractor event at Tyler Court
- Provision of equipment or services - £50
Planned social value initiatives:
- Apprenticeship & job starts: Will be difficult to achieve in this within our current contract but we are actively sharing employment opportunities for job starts with Clarion on a monthly basis
- Accredited Training: CSCS Training planned for 29th September
- Sponsorships & donations: Target achieved
- Employment, Training & Work Experience: 'Skill for Success' training offered, awaiting Clarion approval
- Contractor engagement: Meet the Building (Contractors & operatives) event planned for 12th September
- Staff volunteering: 'Skill for Success' training - awaiting Clarion approval
Works update - Yorkshire Team - August 2023
We're pleased to provide an overview and update for the works currently being delivered by our Yorkshire team.
If you have any queries or concerns about the works being undertaken by Equans, please contact your appointed Resident Liaison Officer.
Scope of works being delivered:
- Windows and doors
- Re-pointing and lintel repairs
Impact from works:
- Improved ventilation
- Less heat loss
- Nosie reduction
- Reduction of condensation, mould and damp
Project progress:
79 properties completed vs 70 planned. Completion is on target for 31st March 2023 (but sufficient works to run to December 2024).
Completed social value initiatives:
- Specialise qualification sponsorship - £442.54
- Financial contribution towards digital devices - £1,500
- Refurbishment/Improvement - £596.62 Skip Day & £750 Car Park lining
- Clarion Futures donation - £1,200
- Contractor engagement - Two Meet the Contractor events
- Provision of equipment or services - £1,500
Planned social value initiatives:
- Apprenticeship & job starts: Will be difficult to achieve in this within our current contract but we are actively sharing employment opportunities for job starts with Clarion on a monthly basis
- Sponsorships & donations: Target achieved
- Employment, Training & Work Experience: 'Skill for Success' training offered, awaiting Clarion approval
- Refurbishment projects - In discussion with Clarion regarding Bradford proposal for play area/muga and ginnels
- School engagement: Awaiting Clarion approval - aiming for first visit in September
- Staff volunteering: 'Skill for Success' training - awaiting Clarion approval
Works update - North West Team - August 2023
We're pleased to provide an overview and update for the works currently being delivered by our North West team.
If you have any queries or concerns about the works being undertaken by Equans, please contact your appointed Resident Liaison Officer.
Scope of works being delivered:
- Windows and doors
- Roofline amendments
- Balcony works
- External and internal decorations
- Kitchen and bathroom refurbishments
Impact from works:
- Improved ventilation
- Less heat loss
- Nosie reduction
- Reduction of condensation, mould and damp
Project progress:
Progress is continuing to achieve programme. We commenced in April 2022, with a target completion of December 2023.
Completed social value initiatives:
- Specialise qualification sponsorship - £497.33
- Work experience for two students
- Financial contribution towards digital devices - £1,600
- Clarion Futures donation - £1,400
- Contractor engagement - £200 foodbank donation
- Provision of equipment or services - £1,600
Planned social value initiatives:
- Apprenticeship & job starts: Will be difficult to achieve in this within our current contract but we are actively sharing employment opportunities for job starts with Clarion on a monthly basis
- Accredited training: First aid course planned for October/November - details to be confirmed
- Sponsorships & donations: Target achieved
- Digital Training: Digital mentoring sessions with Equans Bid, Marketing and Business Planning teams planned for September/October
- Contractor engagement: Macmillan Coffee Morning planned at Thornhill Gardens on 29th September. Food/gift donation to local foodbank for Christmas planned for November/December
- Staff volunteering: Clearing overgrown area in Manchester planned for September
West Midlands residents attend open day

West Midlands Equans team host open day for local residents to introduce them to the scheme and answer any queries or concerns about the works.
In August, Equans staff hosted an open day for residents of Tyler Court to inform them about the works that would be taking place including roofing, communal entrance doors and internal communal decorations. The event also served to give residents an idea of timescales and scope of works.
Keep your kids entertained during summer with our free activity pack...

Equans' Working Parents Network have produced an activity pack to help keep children entertained throughout the summer holidays - click here to download a copy.
We understand that it's difficult to keep children entertained throughout summer, especially whilst you're working or maybe you've run out of ideas of things to do - well maybe we can help with that..
Our summer activity pack includes a number of drawing activities including word searches, puzzles and spot the difference as well as useful tips, recipes and ideas for days out.
Click the link above to view and download your free copy.
Equans support Hertfordshire fun day

Equans recently had the pleasure of supporting a community fun day in Hertfordshire.
Our team working in Bishops Stortford were more than happy to support a fun day organised by community members from the Plaw Hatch Estate this month.
Equans provided a face painter, refreshments and a marquee. The event brought together a number of community groups in the area including the local police.
Positive resident feedback

As part of Equans' work with Clarion, a number of residents have taken the time to provide some positive feedback about the works carried out to their homes.
"The contractors were always polite and cleaned up at the end of the day. As the work progressed I was always given updates." Resident of Station Drive, Wisbech
"Polite and helpful. Good explanation of the job. Quick, clean and tidy workers. Thank you."
Resident of Cherrysutton, Widnes
"All work was done as told, no issues. Very satisfied with everything." Resident of Field Avenue, Wisbech
"I was very pleased with the work done. They were quick and cleaned up. They were very pleasant and put my blinds back up after taking them down for me too. I can't praise them enough, thank you." #
Resident of Cherrysutton, Widnes
"Janice is great, very responsive in matters. Plumber very helpful, all staff great."
Resident of Levita Place, Bradford
"Great job - thank you, so pleased. Very professional but also friendly. All done in good timing, thank you!" Resident of Cherrysutton, Widnes
"The electricians have done a brilliant job, and they were polite and friendly."
Resident of Cherrysutton, Widnes
If you have recently received works from Equans and are happy about the service you received, please ask your Resident Liaison Officer for a comment card or blue house form and leave us a comment. Make sure to name any staff that you felt went above and beyond.